Did you know...?

Research has shown massage
reduces carpal tunnel syndrome symptoms.
The Journal of Bodywork and Movement Therapies, 2004.

Cancellation Policy

Appointment Cancellation/No show/Late Policy

An appointment with a therapist is a commitment on your part to purchase that therapist's time, and other resources. This commitment is in effect unless appropriate cancellation of the appointment is made by you. When you make an appointment for one of our services, we reserve that time, and a therapist to provide you with those services. We do not sell those resources to anyone else because you have committed to purchasing those resources.

We require credit card information in order to hold an appointment on the schedule. If you have a gift card, we require the number off the back of the card in lieu of a credit card. We require credit card information for paper gift certificate holders as we have no way of invalidating that gift certificate should you not show up.

Cancellation Fee Assessments

No cancellation fee will be assessed for appointment cancellations made 24 hours prior to the scheduled appointment. If there is not 24-hour notice of cancellation, the full fee will be assessed. Rescheduled appointment will require a 50% deposit will be required. We realize there may be extenuating circumstances and cancellation fees may be waived in certain cases as long as the appointment is made and kept within 3-days of the original appointment. No discounts will be applicable to rescheduled appointments.

Late Fee Assessments

Clients who are up to 15 minutes late for appointments will be charged full session price, but the session may end at the same time that the scheduled appointment would have ended had the session started on time. Clients who are 15 to 30 minutes late will be charged a full session price but may receive only a thirty minute session. If the client is more than thirty minutes late the appointment may be cancelled altogether. In this instance, the cancellation fee schedule applies.

No Show

Full session fees will be assessed for scheduled appointments whenever the client does not show up for the appointment. No credit shall be given under these circumstances.